Help centre
How can we help?
Pick a topic, or scroll down for the questions we get asked most.
Getting started
Create an account, find your first course, and track progress.
Create an account →Payments
Bank transfer, USSD and mobile money — how to pay and get approved.
See plans →Exam practice
Untimed practice, timed CBT simulation and reading your results.
Open exam practice →Using the AI tutor
Getting good answers, and what the tutor will not do for you.
What it can do →Certificates
Earning, downloading, sharing and verifying a certificate.
Verify a certificate →Schools
Rolling out Skaibot Hub to classes, teachers and departments.
Talk to us →Your account
Profile, password, two-factor authentication and notifications.
Open settings →Privacy and security
What we store, who can see it, and how to export or delete it.
Read the policy →
FAQ
Questions people ask before signing up
Still unsure? Send us a message — a person reads every one.